From the Connect Status Screen, Select Settings.Do you want to troubleshoot your network connection?' You should receive the error message, 'Could not connect to Xbox Live. From the Xbox Dashboard, Choose Xbox Live.Turn on the Xbox with no game disc in the tray.Since gaming and TiVo devices do not have an internet browser to reach the registration page, these devices must be pre-registered to pass through the registration page. An example of registration: Your PC or MAC is connected to the wired network, when Internet Explorer is opened, you are required to enter your ID and Password to register the device. In order for any device to be connected to the wired network, it will need to be registered with OIT. The MAC address is used to identify the device on the network. All devices that are compatible with wired networking, contain MAC addresses.